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TERMS OF SERVICE

ACCEPTANCE OF THE TERMS OF SERVICE

THE FOLLOWING TERMS AND CONDITIONS (“TERMS”) APPLY TO YOUR USE OF THE Cradle of Sins VR game AND Other UNREAL24 SOLUTIONS OU AFFILIATES (“U24”, “WE” “US” OR “OUR”), INCLUDING ANY CONTENT, FUNCTIONALITY, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH SUCH WEBSITES (COLLECTIVELY, THE “WEBSITE”), WHETHER AS A GUEST OR A REGISTERED USER. THESE TERMS ALSO APPLY TO YOUR USE OF OTHER.

BY USING THE SERVICES, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF SERVICE. IF YOU DO NOT WANT TO AGREE TO THESE TERMS OF SERVICE, YOU MUST NOT USE THE SERVICES. IN PARTICULAR, WE WANT TO HIGHLIGHT SOME IMPORTANT TERMS, POLICIES, AND PROCEDURES IN THESE TERMS. BY ACCEPTING THESE TERMS:

TO ENTER INTO THE CONTRACT CREATED BY THESE TERMS, YOU MUST BE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OF RESIDENCE.  YOU ARE LEGALLY AND FINANCIALLY RESPONSIBLE FOR ALL ACTIONS USING OR ACCESSING OUR SOFTWARE, INCLUDING THE ACTIONS OF ANYONE YOU ALLOW TO ACCESS TO YOUR ACCOUNT. YOU AFFIRM THAT YOU HAVE REACHED THE LEGAL AGE OF MAJORITY, UNDERSTAND AND ACCEPT THESE TERMS (INCLUDING ITS DISPUTE RESOLUTION TERMS).  IF YOU ARE UNDER THE LEGAL AGE OF MAJORITY, YOUR PARENT OR LEGAL GUARDIAN MUST CONSENT TO THESE TERMS.

Privacy Notice

Privacy Notice which governs your use of the Services, to understand our practices.

Information We Collect

We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements (like competing in Cradle of Sins tournaments) or service terms and conditions (such as the Terms of Service). We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests, if doing so is consistent with your rights and appropriate to the context, such as providing services, addressing game performance, fixing bugs, performing internal analytics, and conducting reasonable monitoring of your use of our services to prevent misuse of the U24 services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.

We generally collect information in three ways: (1) you voluntarily provide information to us, such as by creating an account, making purchases, or signing up for email alerts, (2) we collect information automatically, such as through cookies or our games and other software.

Information You Provide

You may provide your personal information to us when you choose to use the U24 services. Because we change our offerings and features from time to time, the options you have to provide us with information also may change. The following are some examples of situations in which you may provide information to us:

  • Creating an account in Cradle of Sins Launcher;
  • Licensing and downloading our games
  • Purchasing something from us or otherwise engaging in a transaction with us;
  • Entering online competitions or registering for or participating in special events;
  • Entering contests or sweepstakes, participating in any of our promotions, or accepting any prizes from us;
  • Signing up for email alerts or subscribing to receive other information from us;
  • Completing a survey;
  • Contacting us for any reason, such as by email, including for technical support or customer service.

The personal information we collect from you will vary depending on the U24 services you are using and how you interact with them. The information you provide to us may include your name, your display name, and your email address(es). If you choose to make a purchase, we will collect payment card information such as your card’s payment account number and expiration date. Sometimes we ask for your phone number, your postal address, your billing address, your date of birth, and your gender.

Information We Collect Automatically

We collect some information automatically when you visit the U24 services. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information. We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals.

We collect information automatically through technologies such as web browsers, cookies, log files, web beacons, and our back-end servers collect usage data transmitted from our games and other software. We use the information for purposes such as modifying or improving features, managing advertising, addressing technical issues, preventing fraud or misuse of our services, and conducting data analytics. The type of information that we automatically collect may vary, but generally includes:

Technical information about your computer, device, hardware, or software you use to access the Internet or our services, such as IP address or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system related specifications);

  • Usage information and statistics about your interaction with the U24 services, which may include the URLs of our websites that you have visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, the application you used or the game you played, how long you used or played it and when, and other usage statistics;
  • Crash reports, which may be automatically generated when a game or application crashes and includes information about your system and the crash;
  • Information that facilitates a safer and more personalized experience, such as your display name or other user identification provided in connection with your application use or game play, saved preferences, game progress, and device identifiers or usage information for authentication and fraud prevention purposes;
  • The location of your device, such as may be derived from your device’s IP address.

Please note that if certain features on the U24 services are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the U24 services or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.

How We Use and Share Information

As a general matter, we use your information to provide the services, experiences, merchandise, or information you request. We also may use your information for the following purposes:

  • To support our legitimate interests, consistent with your rights and preferences, we use personal information:
  • To communicate with you, respond to your requests, or provide you with updates and information;
  • To better understand our users, their interests, and their preferences;
  • To personalize your experience, save your preferences, authenticate our users, and provide similar user-experience features;
  • To develop, deliver, and improve our products, services, and other offerings, some of which may be offered in partnership with other parties;
  • To manage and customize advertisements or promotional offers;
  • To send out news letters to email
  • For security purposes;
  • For internal purposes such as auditing and data analysis.

To provide services that are subject to terms you have accepted, such as enforcing our licenses, agreements, and terms of service, which may include reasonable monitoring to detect and prevent misuse or fraud and to keep our games fair for all users.

How We Protect Personal Information

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected.
 
Accessing the Services and Account Security
We may withdraw or amend the Services, and any related service or content, or restrict access (including by means of cancellation, termination, or modification, or suspension of a user account) to all or certain users (including you) without notice and without liability to you in our reasonable discretion. Additionally, due to your geographic location, the Services or some of their features, services, or content may be unavailable to you.  Notwithstanding anything to the contrary herein, we may terminate or suspend access to the Services based on your breach of these Terms.

To access certain Services, you will be asked to provide registration details or other information, and in order to use such resources, all the information you provide must be correct, current, and complete. U24 is not responsible if an account is already created with the email you wish to create it with. From time to time, in order to access the Services or certain games, services, or functionality, we may require some or all users to download updated or additional software. The terms of use of such software may be subject to separate agreement between you and us.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential (other than user name), and you must not disclose it to others. You must immediately notify us (via info@u24solutions.com) of any unauthorized use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may only access the Services through your own account. Users do not own their accounts, and gifting or otherwise transferring of accounts or access keys is prohibited.

We reserve the right to change your display name if we deem it offensive, misleading, potentially infringing the rights of third parties or if you have been inactive for more than a year.

User Contributions
The Services contain various forums, networks, and other interactive features that allow you to post, submit, publish, display, or transmit to Cradle of Sins and other users (“Post”) content or materials (“User Contributions”) on or through the Services.

You represent and warrant that you own or otherwise control all of the rights to the User Contributions that you Post at the time of Posting; that the User Contributions are accurate and not fraudulent or deceptive; and that the User Contributions do not violate these Terms or the rights (intellectual property rights or otherwise) of any third party, and will not cause injury to any person or entity. You understand that your User Contributions may be copied by other Services users and discussed on and outside of the Services, and if you do not have the right to submit User Contributions for such use, it may subject you to liability. U24 Solutions takes no responsibility and assumes no liability for any content Posted by you or any third party.

U24 Solutions has the right but not the obligation to monitor and edit or remove any User Contributions. U24 also has the right to terminate your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms. U24 may exercise these rights at any time, without notice or liability to you or any third party.
  
UNREAL24 SOLUTIONS OÜ

Harjumaa, Tallinn, Osmussaare tee 10, 13811

info@u24soulutions.com

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